Are Staff Your Greatest Asset or Your Biggest Headache?

Train your people well enough so they can leave. Treat them well enough so they don’t want to.” – Richard Branson Getting the right team for your business and ensuring that they perform to the best of their ability isn’t easy. Getting the best out of your team involves recruiting, developing, managing, motivating and retaining people. Most people aren’t experts at all of these. Here are a few steps to help you get the most from your team:

  1. Recruit the right people
Hire for attitude, train for skill By becoming trained in interview and analytical techniques you can improve your recruitment process. However, how they will ‘fit’ into your business remains vital.  What matters most is the person. In any business, skills can be taught but personalities are much harder to change. You should recruit your staff based on attitude. If they have the right attitude you can train them to do anything.
  1. Develop your people
Each employee in your team should have their own development plan that is tailored to them. You and your employee should work together on this plan, communicating effectively the goals that they should be working towards.  
  1. Manage your people
A great manager is able to get something extra out of every employee, regardless of how motivated and capable they are. You must:
  • Plan your employee’s roles and responsibilities
  • Control their performance
  • And regularly review their performance
  1. Motivate your people
When it comes to motivating your staff everyone is different. This means that there is no ‘one size fits all’ solution. You need to adapt your techniques for the person and the circumstance. Here are a few general tips on how to motivate your staff:
  • Roles and responsibilities should be clear and your team should know what is expected of them
  • Your workplace should be inclusive
  • Your team should be supported
  • Communicate effectively and regularly
  • And always lead by example
  1. Retain your people
If you recruit the right people, develop, manage and motivate them well you will have no issue in retaining your staff. Your employees generate profit but can be your biggest cost so it is important to get the most out of your team.  The S4B Team We are Profit Consultants and Chartered Accountants who help people achieve their business goals. Send our team an email at [email protected] or call 01628 623444 to see how we can help your business to achieve its full potential.

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